Privacy policy

Our activities related to the processing of personal data have been reviewed with regard to the  mandatory and applicable rules specified in the new General Data Protection Regulation of the European Union (GDPR: General Data Protection Regulation) and we are committed to ensure that these activities are in conformity with it and with the Hungarian legislation as well.

Data and contact details of the Data controller

We are committed to protect the personal data of our visitors, customers and all who are concerned; we attach great importance to their autonomy rights regarding information provision.

We handle all data confidentially with the highest regard to all the security, technical and organizational measures that guarantee the security of the personal data.

If you have any issues with the data management that are not clear from this document, please  contact us at our contact details above. We strive to get back to you as soon as possible but if answering  your question correctly takes more time, we commit ourselves to anwer it within a maximum of 15 days.

You can request information about the handling of your personal data at any time in writing (by email or by a  letter sent to our postal address) or orally (by phone). Please note that if you contact us by phone - if your demand regarding the data handling justifies it (for example you request the deletion of your data) - then we need to identify you in order to determine whether you are eligible for the request before we comply with it. If identification is not possible, only general information will be given in connection with data management. For this reason, we recommend that if possible, indicate your question or request in writing.

Applicable law

We are committed to process all personal information in conformity with the legal requirements in force at any time, in particular those listed below:

• Regulation 2016/679 of the European Parliament and Council (of 27th April 2016) about the protection of natural persons with regard to the processing of personal data and the free movement of such data, and the Repeal of Regulation  No 95/46/EC (General Data Protection Regulation), also known as GDPR:General Data Protection Regulation;

• the Act CXII of 2011 (InfoLaw) on the autonomy rights regarding information provision and freedom of information.

Complaint handling and further law enforcement options

We will do our best to ensure that the processing of personal data is in accordance with the national law. If you feel otherwise or you have any question in this regard, please feel free to contact us at our contact details above.

In case of a violation of your rights to the protection of your personal data, further redress - if the Data Controller despite your reference does not cease the infringing conduct – is available at the National Authority for Data Protection and Freedom of Information at the following contact details:

Data managed on the website

The public content of our website can be accessed by anyone  without providing personal information, you can view it, no registration or login is required.

If you visit or use the website, we will process the information listed below for the purposes and for the time set out in this prospectus, ensuring your right  enforcement regarding data processing as follows:

Management of cookies

What is a cookie?

A cookie is a text file placed on your device (computer, smartphone), used to access the Internet. It typically contains informations regarding the connection between the web server and your device or the operation of the website (for example a so called session ID which is a unique string consisting of letters, numbers and other punctuation marks, the time when you opened the website etc.) and of which content the web server occasionally - while you browse our site or when you visit it again – reads back. With the help of the content of the cookie the website (server) is able to improve the user’s experience and to realize the services of the website. When you shop for example in a webshop, it is able to disitinguish and handle the ongoing shoppings using this type of cookies (e.g. current content of the cart). If the internet connection is lost during the shopping, the website can identify in base of the previously saved cookies which products have been added in the cart, which products have been searched for by you, and when the connection is recovered you can continue shopping right where you were before.

Purpose of data management

Identification of users visiting our website, differentiation of users from each other and the identification of the current session of users, storage of the data provided during the session, data loss prevention.

Scope of data managed

The cookies used on our website are so called functional cookies that support the operation of the website. They contain information regarding the time of visiting the website, the session ID and other information (number lines and strings) related to the session, that can be interpreted by the program code of the website.

Data stored in functional cookies are not transmitted to third parties.

Duration of data management
The validity of some of the functional cookies used on our website expires as soon as you leave the website or close our website in your browser. Some additional functional cookies have a longer lifespan (180 days), but our website will be able to access the content of these cookies only if you revisit our website from the same device and you have not deleted these cookies in the meantime.

Right enforcement

Most internet browser programs automatically enable cookies. However, you can change this setting at any time, you can also disable and delete cookies. Cookies stored on your device can be accessed and viewed by you at any time.

You can manage, disable or delete cookies, this function is usually included in your Internet browser's setting, typically in the security, privacy, or privacy settings section, in a submenu called cookies.

Please note that if you disable or do not accept the use of cookies, it may change the operation of certain features or it will not be available for you.

For more information on handling cookies, see the Help section of your program, or at the following links by clicking on the program name: Internet Explorer, Chrome, Mozilla Firefox, Edge.

Google Analytics service

We use Google Analytics service to analyze and measure the traffic data and the performance of our website. Information collected from the website is automatically forwarded to Google, but they do not contain (they may not contain!) personal data. The collected and transmitted information are statistics unsuitable to identify the website visitors, and are able only to differentiate the sessions from each other. For more information on how Google Analytics manages data, click here.

Purpose of data management
To measure website performance and to differentiate visitors and they sessions from each other in order to compile statistics.

Scope of data managed
Google Analytics is a service that uses cookies for measuring website performance and compiling statistics. These cookies contain information (in letters,unique strings of numbers and other punctuation) that can be interpreted by the service.

Duration of data management
Validity of cookies used by Google Analytics can be several types. There are cookies that expire when you close the page in your internet browser, and there are some that have even shorter validity (1 minute) or possibly significantly longer (e.g. 24 hours or even 2 years). However, the content of these longer-term cookies can only be accessed by our website – and through this, also by Google Analytics – if you revisit our website from the same device and you have not deleted these cookies in the meantime.

Right enforcement

If you don't want Google Analytics to collect data about your visit to a website, you have the option to disable it by installing and using a program that can be used for this purpose. Learn more about the browser plug in that disables Google Analytics data collection clicking here, and you can download and install it from here.

You can also disable the use of cookies of Google Analytics – together with every other cookies. You can access, learn about, view, and delete the content of the cookies stored on your device at any time.

Facebook Pixel

Facebook Pixel is a code that allows website owners to display personalized offers and advertisements for the website visitors on Facebook, using Facebook marketing service. Using this remarketing tracking code Facebook is able to display effectively advertisments for the target audience, and besides that it can provide statistics about visitors to the website owner. Facebook Pixel uses cookies to operate.

Regarding Facebook data management, cookie management and Facebook Pixel, you can find more information here:

https://www.facebook.com/about/privacy

https://www.facebook.com/policies/cookies/

Purpose of data management
To differentiate website visitors and their sessions, and to display personalized offers and advertisements on our Facebook page.

Scope of data managed
Cookies used by Facebook Pixel contain information (in letters, unique strings of numbers and other punctuation) that can be interpreted by the service.

Duration of data management
The validity of cookies used by Facebook Pixel is usually 90-120 minutes. The content of the cookies can only be accessed by our website – and through this, also by Facebook service -  if you revisit our website from the same device and you have not deleted these cookies in the meantime.

Jogérvényesítés
You can also disable the use of cookies of  Facebook Pixel – together with every other cookies. You can access, learn about, view, and delete the content of the cookies stored on your device at any time.

Data processed for contact purposes

You can contact us at any of our contact details on our website, as well as via the messaging form provided for this purpose. We only use the personal information provided by you during the contact exclusively to keep in touch with you, we do not forward them.

Purpose of data management
To contact interested parties.

Legal basis for data management
In case of requesting information, it is based on voluntary consent in conformity with the General Data Protection Regulation (GDPR) of the EU and the Act CXII of 2011 on autonomy rights regarding information provision and freedom of information.

Scope of data managed
When you send a message on the provided contact messaging form, we process the following data:

• name,
• e-mail address,
• phone number

In case of contact at any of our other contacts details, we manage the data provided voluntarily by you among the following ones:

• name,
• e-mail address,
• phone number,
• address (postal address).

Duration of data management

We manage your data for different periods of time depending on the nature of the contact.

Once the necessary information has been provided, it will not be retained unless a legitimate need for ad hoc contact is enforceable, in that case we can keep it for up to 5 years for the purpose of verifiability.

Right enforcement

You can request information about the handling of your personal data at any time, at the contact details above.

You can also request your data to be corrected at any time, for example if you notice that you have entered it incorrectly or that we recorded them incorrectly or incompletely.

You can also request the deletion of your data, and if there is no legal impediment to it, we will comply with your request without delay (otherwise we will inform you about the reason of the refusal of the deletion).

Who can know the data?
Only our staff is authorized to know the information you provide.

Management of the data provided during the order

It is possible to order our services on our website. Our customers are individuals and legal entities (companies, enterprises, institutions) and since the company contact details may also contain information capable of identifying the natural person information (e.g. email address prefixed with the name) which is qualified as personal data, we take care of the security and lawfulness of data processing also in this regard.

Purpose of data management
To fulfill the order, to provide service, customer contact.

Legal basis for data management
Data processing is voluntary and is based on the provisions of the following regulations: the EU General Data Protection Regulation (GDPR), the Act CXII of 2011 (InfoLaw) on the autonomy rights regarding information provision and freedom of information, and in basis of the legislation the Act CVIII of 2001 on certain aspects of electronic commercial services and services relating to the information society, the Act V of 2013 on the Civil Code, the Act CL of 2017 on Taxation and the Act C of 2000 on Accounting.

Scope of data managed
The following ones of the data necessary to identify customers, to maintain contact with them,  to verify the legality of the contract, and of the data required for the issue of invoices and other financial documents:

• name (customer or contact person, authorized representative's name),
• address (registered office, billing, postal address),
• tax number,
• e-mail address,
• phone number.

Duration of data management

The preservation period of the financial documents related to the fulfillment of the service (e.g. invoices) is up to 8 years in order to ensure the tax self-control. After that we delete or discard and destroy the documents.

Right enforcement

You can request information about the handling of your personal data at any time, at the contact details above.

You can also request your data to be corrected at any time, for example if you notice that you have entered them incorrectly or that we recorded them incorrectly or incompletely.

You can also request the deletion of your data, and if there is no legal impediment to it, we will comply with your request without delay (otherwise we will inform you about the reason of the refusal of the deletion).

Data transmission:
We transmit the financial documents related to the fulfillment of the service (invoices) to our contracted partner providing accounting services for the purpose of data processing, the content of which is transmitted to the National Tax and Customs Administration in order to fulfill a legal obligation.

Who can know the data?
Only our staff is authorized to know the personal information provided during the order. The content of the financial documents (invoices) related to the fulfillment of the service can be accessed also by our contracted partner involved in the data processing and by the administrative organizations acting on the basis of legal regulations (e.g. the National Tax and Customs Administration) as well.

Data processing

The IT background of the operation of our website is provided by our contracted service provider partner. The data managed on the website is stored within the European Union, by our contracted partner.

Security of data management

We take all the technical and organizational actions that are necessary to ensure the protection of the data againts accidental deletion (destruction), unauthorized use or modification. Access to data managed in our IT systems is only possible through an appropriate authorization system and only for our staff.

With the above we ensure that unauthorized individuals cannot access, disclose, transmit, modify or delete the managed data.

Transmission of data

We do not pass your personal data for those who do not have the right to access them and we transmit them to third parties only if you have given your prior consent. An exception to this is the case when the transfer of data is required by law, this way we forward the data of the  content of the financial documents (such as contracts or services) related to the fulfillment of the services to the National Tax and Customs Administration, and in case of a possible official investigation, for the request of the acting organization (e.g. police, office of public prosecutions, court, etc.) we are obliged to provide the data required. Please note that in such case your separate consent is not required as it is our task defined by law.

Review and availability of the Privacy Policy

We reserve the right to revise this prospectus as necessary which may be justified by changes of the relevant legislation or our data management activities and the technology used for it. If the change affects your personal data managed with your voluntary consent, we will inform you immediately and suspend any further processing of your personal data until you agree to it again.

The current Data Management Information is always available here, published on the website.